FAQ - Frequently asked Questions

At what time should we arrive and depart?
Arrival time 16.00 to 19.00 if you arrive after 19.00 please telephone
Departure time 10.00
Can you help with travel arrangements?
For help on travel arrangements by car, by plane or by train select Reach Tuscany from the home page.
Are the prices per person or per villa?
The prices displayed are per villa.
Are linen and towels provided or do I need to bring my own?
Yes linen and towels are provided and included in the price displayed, bring your own pool towels.
Is the central heating included in the price?
No, the central heating is charged by consumption when required.
Is there a swimming pool?
Yes, there is a 5 x 10 meters pool, deep 1.30 meters. Open from May to September
Is there a telephone, fax, and email connection available?
There is no phone. In Poggibonsi you can find public phones and an Internet cafe. Most car hire companies also provide mobiles phones on request; we suggest you consider this option.
Are there local grocery stores?
Yes, 4km away in Poggibonsi there are many shops.
How far are the airports?
Florence 40 minutes, Pisa 1 hours, Bologna 2 hours, Rome 2 ½ hours
When do I get road directions?
Directions are provided with your final confirmation, after full payment is received.
Where do I find the directions?
The directions can be found as a link on your final confirmation email. They can also be accessed by logging into your booking details using your useremail and password.