FAQ - Frequently asked Questions

At what time should we arrive and depart?
Arrival time 16.00 to 19.00 if you arrive after 19.00 please telephone
Departure time 10.00
Can you help with travel arrangements?
For help on travel arrangements by car, by plane or by train select Reach Tuscany from the home page.
Are the prices per person or per villa?
The prices displayed are per villa.
Are linen and towels provided or do I need to bring my own?
Yes linen and towels are provided and included in the price displayed, bring your own pool towels. They are changed weekly.
Is the central heating included in the price?
No, the central heating is charged by consumption when required.
Is there a swimming pool?
Yes, there is a 5x11meter pool, deep 1.40 meters. Open from June to Mid September
Is there a telephone, fax, email connection available?
There is a phone with Internet connection you can use, you will be charged for units used. You must bring your own computer.
Are there local grocery stores?
Yes, 30minutes walk away in Montegonzi.
How far are the airports?
Florence 45mins, Pisa 1hr 45mins, Bologna 1hr 45mins, Rome 2hrs 30mins.
When do I get road directions?
Directions are provided with your final confirmation, after full payment is received.
Where do I find the directions?
The directions can be found as a link on your final confirmation email. They can also be accessed by logging into your booking details using your useremail and password.